Madame Chance turns out to be an interesting online casino with numerous games, bonus offers and a plus in security. But how does it look with the offerer with fraud and Abzocke? In the test we dealt with this point. Thanks to Curacao’s secure gambling license, fraud is out of the question. The test report gives customers a good insight into the world of the online provider.
Our experiences at a glance
We have had very good experiences with Madame Chance. In the test the offerer convinced with a variety at plays of different software manufacturers. Slots, roulette, blackjack and many other games are offered, so that there should be something exciting for every customer. Even games with real croupiers are the order of the day. There are games in Madame Chance from the software manufacturers Netent, Betsoft and NextGen, among others. In contrast to some other providers, there is no sports betting area in the casino. The offerer is thus only for the Casino players a good address.
Some points, which are however particularly important, are respectability, security and Fairness. The online casino is regulated by the gaming authorities of Curacao, which is a sign of security and seriousness. Also the action area speaks for the offer. Who would like, that can play by the way also with mobile terminals.
Madame chance in the check: Fraud or respectable
One hears occasionally of on-line Casinoanbietern, which are brought again and again in connection with fraud and Abzocke. Customers should look therefore always exactly the offerers, before they deposit there their money. There are however some things, which speak for a respectable on-line Casino. Of course, it can also happen that the Madame Chance is also once mentioned in connection with rip-off. Usually, however, these are general things, which is understandable. You don’t have to worry about the online casino as it has a proper license. Thus the provider is regulated as it should be. There is security and fairness with the offerer. Strict official regulations must be observed, for example with regard to data protection and player protection. In addition, the large software providers such as Netent and NextGen work together with Madame Chance. And such providers also attach great importance to having reputable online casinos as partners. Ultimately, it also colours the software manufacturers when an online casino rips off.
An overview of the offer
In the following we will take a closer look at all components of Madame Chance’s offer.
slots, also called slots, are among the games that belong in every good online casino and land-based casino. And also in the Madame chance there is a gigantic selection at Slots, which the customers can play. The slots are so popular and popular because they are easy and comfortable to use. There is nothing customers can do wrong. In addition, they are often spiked with great effects and graphics, which makes playing even more enjoyable and exciting. There are even 3D slots in Madame Chance. These come from the software manufacturer Betsoft. These include slots like Birds, Alkemor’s Tower and Mega Games.
Netent offers games like Aloha!, Guns N Roses and Jack and the Beanstalk. But also providers like 1×2 Gaming, Thunderkick, Lightning Box and Nektan are represented with top games. Amaya and Nextgen with games like Batman and Cubis are also at the start. Altogether a multicolored play mixture is represented, so that customers have a correctly large selection and can enjoy playing.
Card and table plays
However which would be an on-line Casinos without the popular classics Roulette and Black Jack? Such games simply belong in any online casino. Usually it is also so that the offerers set on a mixture from map and table plays as well as Slots. This is also the case in the casino. In addition to many slots, customers will also find many table and card games, video poker and action games. There are different variants of Black Jack at Madame Chance. Among other things there are Black Jack Classic, Surrender and Switch. Roulette players will also enjoy Madame Chance. In the test we could discover numerous Roulette variants such as Zero Spin Roulette and American Roulette. Caribbean Stud, Pai Gow Poker and more are made available to poker lovers. Baccarat, Red Dog, Sic Bo, Craps and Co. round off the game offerings.
Scratchcards and Microwetten
Scratchcards and Microwetten are also popular with many players. Therefore, there is also a corresponding gaming area in Madame Chance. Micro bets include Micro Roulette and Black Jack. And for Scrachtcards lovers there is also a selection worth seeing. Go for Gold, Scratch Irish Eyes 2 and Winner’s Scratch, for example, are among the offers.
The complete range of games is rounded off by a proper live casino area. In a live casino the players profit from a lot of atmosphere, so that they can feel almost like in a normal land based casino. Beside the normal Live Roulette and Black Jack there are still special Live Casino plays. These are offered by Extreme Live Gaming. Interesting are the games Dolphins Roulette, Golden Ball Roulette, Lucky Lady’s Roulette, Sizzling Hot Roulette and Ra Roulette. These games are the special features in the live casino in Madame Chance. Not everywhere you will find such an interesting offer of live casino games.
Bonus for new customers
Most online casinos want to reward their customers with bonus money and free spins. That can be regarded by the customers as small thank you for playing. Usually there is a welcome package for new customers. But there can also be bonus offers for existing customers. For example, free spins on certain slots are possible. Or there is a certain deposit bonus up to a given amount. Of course, the combined bonuses from bonus money and free spins are also exciting. The Madame Chance also offers customers interesting offers.
New players can secure a bonus of up to 2,400 euros. However, the bonus amount will not be fully paid on the first payment. Instead, it will be distributed to the first three deposits. On the first deposit there is up to 800 Euro. This is a 400 percent bonus. So you have to deposit 200 Euro to get 800 Euro bonus money. With the wide deposit there is a 150 percent bonus, which can also be 800 euros high. You would have to deposit 534 Euro. And with the third deposit there is also again 800 euro bonus money. Here is a 200 percent bonus. If you deposit 400 Euro, you get the full bonus. Altogether thus a deposit of 1,134 euro is necessary, in order to cash the complete bonus sum.
Of course customers must keep here also certain bonus conditions. A minimum deposit of 20 Euro per deposit is specified. In addition a bonus code must be indicated with the deposit. A minimum bet is also specified. The customer must use the bonus amount and the deposited amount a total of 20 times. The bonus conditions are only fulfilled and payable once this has been done. Customers must also note that only slots can be played. For the first deposit, for example, players with the highest deposit of 200 Euros and the bonus amount of 800 Euros must wager a total of 1,000 Euros 20 times. That would be a total of 20,000 Euros. It also makes sense to read through the terms and conditions before claiming the bonus.
The Madame Chance Casino offers not only a welcome offer, but also offers for customers who come back to the online casino again and again to play. Under the range actions all current bonus actions are neatly listed. For example there are Happy Hour actions on the Thursdays and Fridays in the evening hours. Reload bonuses on weekends are also possible. Sometimes there is also bonus money on other weekdays. In addition one can collect free points, double on some days and exchange these into genuine money.
Deposit and payout
Extremely important are the offered payment methods in an online casino. We have this area in the test also exactly illuminated. Our experiences in this respect have turned out quite well. It is generally important that there are many different payment options for customers. If some usual payment methods are renounced, then it can happen that the customers decide nevertheless rather for another offerer. For this reason, online providers should provide all common methods. After all, there is so much competition in this area that the customers are quickly looking for a solution.
In our test report the customer sees that the online casino offers many good payment methods. In principle, it provides pretty much all the important methods you can wish for as a customer. Credit and debit cards are naturally to be found. These belong to the standard equipment in every online casino. But there are also other payment methods such as ukash and Paysafecard. Neteller and Skrill are also at the start anyway. These are characterized by a particularly fast processing time and are also very safe and serious. Giropay and Sofortüberweisung can also be used by customers in Germany. It is interesting to note that customers can receive a deposit bonus of 15 percent on certain payment methods. Who pays in over ukash, Neteller, Skrill, Giropay or Sofortüberweisung, profits from the bonus.
Also the payout range must be lit up ever more near. Customers cannot receive a disbursement over all deposit variants. Payouts, for example, are not possible via the Paysafecard. Over Neteller and Skrill however problem-free a disbursement is possible. Visa payments are also possible. However, a minimum payout amount of 100 euros must be adhered to. There is also a limit of 5,000 euros within 30 days. A period of five days is indicated, in which the money is to arrive with the player. This processing time is still in the good and acceptable range.
Security and regulation
In the gambling industry, the issue of security is particularly important. Proper regulation must be in place. And that is given in the Madame chance Casino. There is a license Curacaos. Therefore no customer needs to make itself thoughts approximately around the security and seriosity. Strict specifications must be kept by the offerer, which represents for the customers of the casino a plus at security. The data protection fits there for example very well. The customer’s data is always transported via a secure data connection. And player protection is not neglected either. With Madame Chance you can feel safe.
Support and customer service
And what about the support? It has to be right in an online casino and therefore easily accessible. The contact can be made via the live chat and the contact form. Via Live Chat you will get an answer very fast. With the establishment of contact over the form for contact some patience is asked. As we have determined in the test, not always a live chat is represented. If no Live Chat is available, one is passed on automatically to the form for contact, so that one can present there its request and dispatch. There is also a telephone support, which is however provided with a foreign number. So there are costs involved. The support is always available between 9 and 22 o’clock.
User friendliness of the website
From the structure in Madame Chance there is nothing to complain about. The on-line Casino is altogether user friendly arranged. Somewhat confusing is possibly that there is a separate Button to video slots, although the video slots are to be found also under the Button on-line Casino. This was probably done because the video slots were subdivided into the individual software manufacturers and therefore the customers can find the games of preferred software manufacturers even faster. There is also a search field. There customers can enter a game name and thus directly see whether there is a game in the Madame Chance at all. In general, one can say that the website of the online provider is customer-friendly and that the desired games can be found with just a few clicks.
For many customers it is important to be able to play with mobile devices. And this is possible in Madame Chance. In the upper area you will find the menu item Mobile. There you will find information about the mobile casino. A separate app does not have to be downloaded by a customer. It is played quite comfortably, as also in the normal online casino, over the browser. Customers must call thus simply only the web page in the Browser and already can begin gambling with the Tablet or Smartphone.
Fazit: Excitingly arranged on-line Casino
The Madame chance offer is equally suitable both for on-line Casino player and for live Casino player. There is a great variety of casino games, which is especially interesting and exciting designed. The games in the live casino are characterized by special features, so that the live casino is very interesting and attractive for many customers. The bonus program is also worth seeing and has good bonus conditions. There are always interesting bonuses for all customers, so they often have additional money to play with. Especially for new customers there is a rich bonus. In total there is up to 2.400 Euro bonus money. That can be already seen in the player scene. The sales conditions are not so high. Likewise Madame chance can score with many payment methods. There is enough variety, so that each customer should discover his preferred method of payment. The Madame Chance Casino can also score points in the test in terms of seriousness. Customers don’t need to worry about rip-offs, fraud and the like. Certainly licensed and strict specifications determine the image in Madame Chance. Whether mobile player or desktop user – one can play games quite comfortably over the browser. If one looks at the complete package of the offer, then one can say that it is nevertheless very successful and is operated seriously.